.jpg)
Our story
Founded in 2018, Bronx Family Network was born from a shared commitment to serve New York City’s most vulnerable communities. With deep experience in partnership with the NYC Department of Homeless Services and other charitable organizations, our founders recognized a growing need—and had the passion and expertise to respond.
.jpg)
In just a few years, we’ve grown into a trusted nonprofit, known for providing safe, supportive housing for families experiencing homelessness. Our mission is to help individuals and families transition from crisis to stability by securing permanent housing and offering the tools they need to rebuild their lives.
Rooted in the Bronx and connected to diverse communities, our team is dedicated to delivering compassionate, culturally competent care. We believe everyone deserves the opportunity to thrive, and we’re proud to provide a safe space where dignity, independence, and hope can flourish.
Our Mission
At Bronx Family Network, we are dedicated to supporting families experiencing homelessness with dignity, care, and comprehensive services. With experience working alongside NYC’s Department of Homeless Services and trusted community partners, we bring the relationships, resources, and commitment needed to uplift those facing housing instability.
From hot meals and clean showers to case management, substance abuse support, medical resources, employment assistance, and permanent housing solutions—our mission is clear: to meet families where they are, address their immediate needs, and help them build a stable, hopeful future.
At BXFN, every resident is treated like family. We walk alongside them as they work toward stable employment, permanent housing, and a secure, hopeful future for themselves and their loved ones.
.svg)
We actively encourage the families we serve to pursue educational opportunities and connect with the resources they need to thrive. Our goal is to empower each individual to live a healthy, independent life and become a contributing member of their community.
.svg)
We strive to make the transition to permanent housing a supportive and empowering journey. By equipping families with the tools, knowledge, and confidence they need, we help ensure they can maintain stable housing and build a brighter, self-sufficient future.
Our Reviews
"Quiero expresar mi agradecimiento con las atención brindada en mi estadía en el shelter por brindarnos un hogar para mi familia donde me sentí apoyada agradezco a la Señora Alexis Marcia... Ahora salgo de un shelter a un apartamento para mejor vivir para mis hijos."
- Jhoaly Sumoza
"Me siento muy agradecida con todas las personas que trabajan acá para hacernos sentir muy bien y ayudamos en todo este tiempo. Ahora ya me mudo, a pesar que a sido larga la espera, pero me siento muy feliz de que voy a tener mi hogar ya comienza una nueva etapa."
- Elianny Sibrian Molleja
"Mi experiencia en el refugio ha sido positiva. El personal se tomó el tiempo en explicarnos todas las reglas... Agradecemos a la joven Arianna por siempre estar al pendiente de nuestros hijos y ayudarlos con las tareas y su comportamiento."
- Edison Chavez
"I am happy with my Case Manager and everyone’s help. Thank you for assisting me with getting my work permit and social in a timely manner. I'm grateful for the hospitality and the services that were rendered to me."
- Sarr Ndiaga
"I appreciate the fact the team is always making sure that I'm attending school and doing the right thing. I'm happy to be a resident at Third Ave because the social service team works together as a team to assist us."
- Barry Thierno
"My experience at Webster was long and challenging. I came into this country as a victim of domestic violence. The staff and my case manager guided me and accommodated me when I could no longer walk four flights of stairs with my knee injury."
- Arlin Guzman
"I entered shelter on 02/05/2024 and thought that my life was over. Thankfully, I was introduced to the best staff ever. The staff at Tremont Plaza Family Residence has really become a great support and family to me and my son."
- Elibett Tavarez
"Desde el momento en que llegamos, nos recibieron con amabilidad y apoyo, lo cual realmente nos hizo sentir seguros y cuidados. Las comidas que nos brindan todos los días aseguran que mis hijos tengan alimentos nutritivos, lo cual ha sido un gran alivio."
- Ana Cristina Maigua
"Desde el momento en que llegamos, nos trataron con cuidado y respeto, y cada servicio que nos brindaron marcó una gran diferencia en nuestras vidas. Tener acceso a comidas, servicios sociales y actividades recreativas nos hizo sentir apoyados."
- Liliana Fernandez
"I was blessed to work with such an amazing case manager and housing specialist. Thanks to my housing specialist I was able to obtain a 2 bedroom apartment. My case manager made the transitioning process so easy by finding a school for my kids."
- Keturah Wright
Collaborative efforts for collective good
Zulay Mateo
Chief Executive Officer
.jpg)
Papa Diop
Chief Financial Officer
.jpg)
David Schloss
Chief Administrative Officer
.jpg)
Alicia George
Program-Director
.jpg)
Destiny Robles Rodriguez
Case Manager Supervisor
Bianca Valdez
Program Director
Learn more about what we offer and how you can be a part of it
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
.webp)
